1. Shipping Methods & Delivery Times: We offer various shipping options to ensure your Belle Moi® products reach you in the most convenient time frame. All orders are processed and dispatched within 1-2 business days. Delivery times may vary based on your location and the shipping method chosen

2. Shipping Charges: Shipping charges depend on the delivery address and shipping method chosen at checkout. We offer free standard shipping on orders over a specified amount (please check the website for updates).

3. International Shipping: Belle Moi® currently ships to select international locations. International shipping charges and delivery times vary by destination. Additional customs fees or import duties may apply and are the responsibility of the customer.

4. Order Processing: All orders are processed Monday through Friday, excluding public holidays. Orders placed over the weekend or on holidays will be processed the next business day.

5. Tracking Your Order: Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to follow the journey of your package online.

6. Lost or Damaged Shipments: If your order is lost or damaged in transit, please contact our customer service team within 7 days of receiving your shipping notification. We will investigate the issue and offer a solution, which may include a replacement or refund.

7. Address Accuracy: Please ensure your shipping address is correct before completing your purchase. Belle Moi® is not responsible for delays or lost packages due to incorrect or incomplete address information.